Refrig Supply Terms of Service
Welcome to Refrig Supply! These Terms of Service (“Terms”) govern your use of our website (icecold.us), operated by Refrig Supply (“we,” “us,” or “our”), and your purchase of refrigerant products, including R22 and R410A canisters. By accessing or using our site, you agree to these Terms. If you do not agree, please do not use our site or services.
Use of Our Website
Eligibility: You must be at least 18 years old to use this site or make a purchase.
Permitted Use: You may use our site to browse, purchase products, or contact us. You agree not to misuse the site (e.g., hacking, scraping, or distributing malware).
Account: If you create an account, you’re responsible for keeping your login details secure and for all activity under your account. Notify us immediately at refrigsupplycom@gmail.com if you suspect unauthorized use.
Product Orders & Purchases
Availability: All products (e.g., R22 and R410A canisters) are subject to availability. We may limit quantities or cancel orders if stock runs out.
Pricing: Prices are listed in USD and exclude shipping and taxes unless stated. We reserve the right to adjust prices without notice, but your order price is locked at checkout.
Payment: We accept payments via methods listed at checkout (e.g., credit cards, PayPal). You authorize us to charge your selected method for the total amount, including shipping and taxes.
Order Confirmation: Orders are not binding until we send a confirmation email. We may refuse or cancel orders for any reason (e.g., pricing errors, suspected fraud).
Shipping & Delivery
Policy: See our shipping policy for details on methods, costs, and delivery times. We ship from Granite Falls, North Carolina, to the contiguous U.S. only (no Hawaii or Alaska).
Risk of Loss: Ownership and risk transfer to you once the carrier takes possession of your order. We’re not liable for delays or losses after shipment.
Returns & Refunds
Policy: See our refund policy for eligibility, restocking fees (25%), and procedures. Refrigerants must comply with federal HAZMAT regulations for returns.
No Warranty: Products are sold “as is” unless otherwise stated. We don’t guarantee compatibility with your HVAC system—confirm your needs before purchase.
Hazardous Materials Notice
Regulations: Refrigerants are hazardous materials under federal law. You agree to handle, use, and dispose of them in compliance with all applicable regulations (e.g., EPA Section 608). We’re not responsible for misuse or illegal handling.
Certification: Some regions require EPA certification to purchase or use refrigerants. It’s your responsibility to ensure compliance—we don’t verify certifications.
Intellectual Property
Ownership: All content on our site (text, images, logos) is owned by IceCold.us or our licensors and protected by copyright and trademark laws. You may not copy, modify, or distribute it without our permission.
Limited License: We grant you a non-exclusive, revocable license to use our site for personal shopping purposes only.
Limitation of Liability
Disclaimer: Our site and products are provided “as is” without warranties, express or implied (e.g., fitness for a particular purpose). We don’t guarantee error-free operation or uninterrupted access.
Liability Cap: To the fullest extent permitted by law, our liability for any claim related to your use of the site or products is limited to the amount you paid us for the order in question. We’re not liable for indirect damages (e.g., lost profits, personal injury from misuse).
Indemnification
You agree to defend and indemnify Refrig Supply against any claims, damages, or costs arising from your misuse of our site, products, or violation of these Terms.
Governing Law & Disputes
Law: These Terms are governed by the laws of North Carolina, USA, without regard to conflict of law principles.
Disputes: Any disputes will be resolved in state or federal courts in Caldwell County, North Carolina. You waive objections to this jurisdiction.
Changes to Terms
We may update these Terms at any time. Changes take effect when posted on our site. Your continued use after updates means you accept the new Terms.
Contact Us
Questions about these Terms? Reach out:
Email: refrigsupplycom@gmail.com
Address: P.O. Box 134, Granite Falls, NC 28630, USA
Hours: Monday-Friday, 9 AM – 5 PM EST
Thanks for choosing Refrig Supply! We’re here to keep you cool!
